Showing posts with label Technical Inanity. Show all posts
Showing posts with label Technical Inanity. Show all posts

Tuesday, March 1, 2011

Technical Support

Picture of Tesco Tech Support AdvisorImage via Wikipedia
To those of you still trying to improve your computer skills, these Tech Support answers should help!
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Tech Support: What kind of computer do you have ?
Customer: A white one.
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Customer: Hi, this is Celine. I can't get my DVD out !!!
Tech Support: Have you tried pushing the button ?
Customer: Yes, I'm sure it's really stuck.
Tech Support: That doesn't sound good; I'll make a note.
Customer: No, wait a minute, I hadn't inserted it yet. It's still on my desk ... sorry. Thank you.
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Tech Support: Click on the 'MY COMPUTER' icon on the left of the screen.
Customer: Your left or my left ?
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Tech Support: Hello. How may I help you ?
Male Customer: Hi . . . I can't print.
Tech Support: Would you click on 'START' for me and . . .
Customer: Listen pal; don't start getting technical on me. I'm not Billi Gates !!!
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Customer: Good afternoon, this is Martha. I can't print.  Every time I try, it says . . . 'CAN'T FIND PRINTER'. I even lifted the printer and placed it in front of the monitor, but the computer still says it can't find it !!!
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Customer: I have problems printing in red.
Tech Support: Do you have a colour printer ?
Customer: Aah . . . . . . . . . . thank you.
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Tech Support: What's on your monitor now, ma'am ?
Customer: A teddy bear that my boyfriend bought for me at the 7-11 store.
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Customer: My keyboard is not working anymore.
Tech Support: Are you sure your keyboard is plugged into the computer ?
Customer: No. I can't get behind the computer.
Tech Support: Pick up your keyboard and take ten steps backwards.
Customer: Okay.
Tech Support: Did the keyboard come with you ?
Customer: Yes.
Tech Support: That means the keyboard is not plugged in. Is there another keyboard ?
Customer: Yes, there's another one here. Wait a moment please. . . . . . .. Ah, that one does work.
Thanks.
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Tech Support: Your password is the small letter 'a' as in apple, a capital letter 'V' as in Victor, and the number ' 7'.
Customer: Is that '7' in capital letters ?
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Customer: I can't get on the internet.
Tech Support: Are you absolutely sure you used the correct password ?
Customer: Yes, I'm sure. I saw my co-worker do it.
Tech Support: Can you tell me what the password was ?
Customer: Five dots.
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Tech Support: What anti-virus program do you use ?
Customer: Netscape.
Tech Support: That's not an anti-virus program.
Customer: Oh, sorry . . . Internet Explorer.
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Customer: I have a huge problem ! My friend has placed a screen saver on my computer . . . but, every time I move my mouse, it disappears.
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Tech Support: How may I help you ?
Customer: I'm writing my first email.
Tech Support: OK, and what seems to be the problem ?
Customer: Well, I have the letter 'a' in the address, but how do I get the little circle around it.
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A woman customer called the Canon help desk because she had a problem with her printer.
Tech Support: Are you running it under windows ?
Customer: No, my desk is next to the door, but that is a good point. The man sitting next to me is by a window, and his printer is working fine !
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And last, but not least . . .
Tech Support: Okay Bob, press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now, type the letter 'P' to bring up the Program Manager.
Customer: I don't have a 'P'.
Tech Support: On your keyboard, Bob.
Customer: What do you mean ?
Tech Support: 'P' . . . on your keyboard, Bob.
Customer: I AM NOT GOING TO DO THAT !!!
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This has to make you feel better about your computer skills !

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A, final word from the
Almighty Janitor
In the unlikely event I ever become president of a company, my first order of business will be to promote the janitor to executive vice president of Tech Support. Then I'll call him into my office and say "All right, Herb, I want you to tell me what's going on in the company. Care for a drink before we begin? I think I have a bottle of Scotch around here someplace."
"Lower left drawer of your desk," Herb will reply, "Right behind your box of El Puffo cigars, which, I might add, are excellent."

Patrick McManus, The Good Samaritan Strikes Again, from tvtropes.org / pmwiki

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Wednesday, October 8, 2008

Technical Inanity

Quoted from: RealDan Blog (http://realdanlyons.com/blog/2008/09/24/emtech-inanity/)
"Was at the EmTech conference at MIT today and suffered through a panel led by Robert Scoble with four geeks (Facebook, Six Apart, Plaxo, Twine) talking about the future of the Web. No prepared remarks, just totally random conversation. Basically they all just spewed whatever came into their heads, at top speed, interrupting each other and oblivious to the fact that an audience was sitting there, glazing over. A few people got up and asked questions and the geeks did manage to (sort of) address one or two but then they forgot about the questioners and just started rambling again, talking to each other and forgetting about the audience. It was like watching five college kids with ADHD and an eight-ball of coke trying to hold a conversation.

One thing that struck me is that in trying to explain what Web 2.0 or Web 3.0 is all about, the geeks kept coming back to this example of how they had been trying to find a good restaurant in Boston and how their cool social networking tools and collaborative filters had enabled them to do such a great job of this restaurant hunting task because, like, Facebook and Twitter are so much better for this than just a Google search because, like, I don’t need a Google search bringing up a list of every restaurant in Boston, I want a filtered search relying on people I trust, people in my network."

Web 2.0+ Ed: Are they all distracted by money worries at present?

Label: Technical Inanity